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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley

Ashley

June 23, 2025

5  out of  5
rating by Ashley
"I had an excellent experience working with Mike. He is extremely professional, knowledgeable, and easy to talk to. My parents were in the market for new insurance with a better rate, and from the very beginning, Mike took the time to clearly explain all of their options and ensured they fully understood the coverage they were selecting. His friendly and helpful attitude made what can often be an overwhelming process feel simple and stress-free. What really stood out was how personable he is. You can tell he truly cares about his clients and goes above and beyond to make sure their needs are met. I highly recommend Mike to anyone looking for an insurance agent who is not only skilled but also genuinely invested in providing top-notch service."
We responded:
"Hi, Ashley! Thank you so much for taking the time to share this thoughtful review. It's wonderful that Mike was able to help your parents find insurance that fit their needs while making the process clear and easy to navigate. We know how overwhelming insurance decisions can feel, so it means a lot that Mike’s care and knowledge helped make things simple. His dedication to truly listening and ensuring clients feel confident in their coverage is something we value deeply. Your recommendation is greatly appreciated, and it is an honor to have earned your trust. We are here for you and your family anytime you need us. Thanks again for choosing to work with us!"
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Gabe Shipman

June 21, 2025

5  out of  5
rating by Gabe Shipman
"Jade was a huge help, made my policy setup seamless and easy. Lauren was also helpful in making sure I got paired with Jade to handle my needs. I would recommend this agency for anyone who is tired of the mumbo jumbo sales quota agency and would like someone who actually cares about our needs."
We responded:
"Thank you for your review, Gabe! I'm happy to hear that Jade and Lauren were able to assist you so effectively. Our team is dedicated to providing personalized service, and it's wonderful to know you felt cared for. If you ever need anything else, feel free to reach out!"
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Kevin Lozano

June 20, 2025

5  out of  5
rating by Kevin Lozano
"Amazing Service, very Helpful , Awesome people Love doing business with them I will recommend them to anybody 😊Thank you Katie !!"
We responded:
"Kevin, thank you for your fantastic feedback! I'm happy to hear that you had such a positive experience with our team, especially Katie. We appreciate your recommendation and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
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Mauricio Rocha

June 17, 2025

5  out of  5
rating by Mauricio Rocha
"Kim was plenty helpful!"
We responded:
"Thank you, Mauricio! I'm happy to hear that Kim was able to assist you effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Bobby Cornbread

June 17, 2025

5  out of  5
rating by Bobby Cornbread
"Absolutely Excellent Service from Mike Cochran! I had an incredible experience working with Mike Cochran at State Farm. From the very beginning, Mike was friendly, professional, and extremely knowledgeable. He helped me bundle my car, truck, and renters insurance, making the whole process smooth and stress-free. Not only did he find the right coverage options to fit my needs and budget, but he also took the time to explain everything clearly and answer all of my questions. What really stood out was how personable and patient he was—he didn’t rush anything and made sure I felt confident in every decision. I truly feel like I’m in good hands with Mike and the State Farm team. We also discussed life insurance options, and I’ll definitely be working with him again when I’m ready to set that up. If you’re looking for someone who genuinely cares and will go the extra mile for you, I highly recommend Mike Cochran! -Ace"
We responded:
"Thank you, Ace, for sharing your experience! I'm happy to hear that Mike provided such excellent service and made the insurance process smooth and stress-free for you. It's great to know you felt confident and well-informed with his help. We’re grateful to have Mike on our team, and we look forward to assisting you with your life insurance needs when you're ready. Let us know if there's anything else we can do for you!"
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Nicole Bossert

June 17, 2025

5  out of  5
rating by Nicole Bossert
"Kristen was fantastic at helping me find the right policy's and coverage for me. And saved me so much in cost. Highly recommend."
We responded:
"Thank you for your review, Nicole! I'm happy to hear that Kristen was able to assist you in finding the right policies and coverage while also saving you money. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Cecil Peek

June 12, 2025

5  out of  5
rating by Cecil Peek
"Krysten was very knowledgeable and friendly. She helped me get the right polices for my auto and life all while saying me money! Thank you for all of your help!"
We responded:
"Thank you for your review, Cecil! I'm glad Krysten provided knowledgeable and friendly assistance with your auto and life policies. We appreciate your support and are always here to help with any questions or needs. Let us know if there's anything else we can do for you!"
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Katlyn Wacker

June 11, 2025

5  out of  5
rating by Katlyn Wacker
"Ashton was very kind and helpful!"
We responded:
"Thank you, Katlyn! I'm happy to hear that Ashton was kind and helpful during your experience. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"
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Kristen Metzger

June 9, 2025

5  out of  5
rating by Kristen Metzger
"I had a fantastic experience working with Chris Newcomb at Dave Grant State Farm. He made the process of adding a piece of personal property to my existing policies quick and seamless. Chris was thorough, informative, and incredibly efficient—he gathered all the details, explained everything clearly, and took care of the update promptly. I really appreciated his follow-up and him checking in with me until I got him everything he needed to update our policy. Excellent service from start to finish—thank you, Chris!"
We responded:
"Thank you for your wonderful feedback, Kristen! I'm delighted to hear that Chris provided such efficient and thorough service while helping you with your policy update. It's great to know that his follow-up and clear explanations made the process seamless for you. We’re always here to assist with any future needs!"
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kayla

June 5, 2025

5  out of  5
rating by kayla
"This was my first time getting car insurance for my first car and Chase Stevens helped me through each step of the process with diligence and patience I would recommend him if you think about going with Stare Farm as any form of insurance in your near future."
We responded:
"Thank you so much for the kind words, Kayla! We’re really glad our team could make your first experience getting auto coverage a smooth one. It’s important to us that everything is clearly explained and that you’re supported each step of the way. We appreciate you choosing us and look forward to being here whenever you need anything!"
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Matthew Lee

June 2, 2025

5  out of  5
rating by Matthew Lee
"Chris was very thorough on describing the service being provided and the questions needed to be asked. I always recommend this office because they have a solid team."
We responded:
"Thank you for your review, Matthew! I'm happy to hear that Chris provided thorough explanations and addressed your questions effectively. Your recommendation means a lot to us, and we're grateful for your trust in our team."
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Fred Ricketson

May 21, 2025

5  out of  5
rating by Fred Ricketson
"Kim Twite and the team have been so responsive to my needs. They were able to get a policy written right away. It is so easy to keep my account paid thanks to their quick responses to any issues or questions that I have had!"
We responded:
"Thank you, Fred, for sharing your experience! I'm glad to know that Kim and the team have been responsive to your needs and able to assist with your policy promptly. It's wonderful to hear that managing your account has been made easier with their help."
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Keith Deavers

May 21, 2025

5  out of  5
rating by Keith Deavers
"I just changed my auto and home insurance to State Farm from Travellers. I am delighted with the great savings I have gotten with State Farm - saving more than $1,700 for the bundled deal. Bailey with State Farm whom I spoke with over the phone was excellent - she really knows his product and she's very professional with a great laugh that will put a smile on your face every single time! Thank you, Bailey. I HIGHLY RECOMMEND that you folks check out State Farm"
We responded:
"Thank you, Keith, for sharing your experience! I'm glad to hear about the significant savings you've achieved by switching to our insurance office. Bailey's professionalism and friendly demeanor truly make a difference, and it's wonderful to know she left such a positive impression."
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Rachel Logan

May 15, 2025

5  out of  5
rating by Rachel Logan
"I am so happy I decided to switch to State Farm- I am saving $80 a month on my car insurance! I worked with Krysten McCord and she made the process seamless."
We responded:
"Thank you, Rachel! I'm glad to hear about your savings and that Krysten made the transition smooth for you. We're here to help with any future needs or questions you might have. Enjoy the savings!"
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Kelly Shaw

May 14, 2025

5  out of  5
rating by Kelly Shaw
"Krysten McCord was awesome and really helped me get the coverage I needed with a decent premium."
We responded:
"Thank you, Kelly, for sharing your experience! I'm happy to hear that Krysten was able to assist you in finding the right coverage at a reasonable premium. We appreciate your feedback and are here to help with any future insurance needs or questions you might have."
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Brenda Leary

May 14, 2025

5  out of  5
rating by Brenda Leary
"Chris was very helpful in obtaining a new insurance policy for my family and I. He was very knowledgeable and was able to answer all of my questions."
We responded:
"Thank you, Brenda, for sharing your experience! I'm glad Chris was able to assist you and your family with your new insurance policy. His knowledge and ability to answer your questions are truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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T. D. Cannon

May 12, 2025

5  out of  5
rating by T. D. Cannon
"Exceptional experience! Ashton was very knowledgeable and helpful in establishing my policy. Definitely worth a strong recommendation."
We responded:
"Thank you for sharing your experience! I'm glad Ashton was able to assist you effectively in setting up your policy. Your recommendation means a lot to us. If you have any further questions or need assistance, please feel free to reach out."
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Terry Jones

May 1, 2025

5  out of  5
rating by Terry Jones
"Thank you, Chris, for helping me return back to State Farm. Chris was very helpful answering all my questions."
We responded:
"Hey Terry, welcome back! Thanks so much for your thoughtful review. I'm glad Chris could make the transition smooth and answer everything clearly. It’s an honor to have you with us again."
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Stephanie Kluttz

April 23, 2025

5  out of  5
rating by Stephanie Kluttz
"Ashton Travitz just helped me with a policy. She was polite, informative and enjoyable to work with. Humor is NEEDED in insurance. She was the whole package!"
We responded:
"Thank you, Stephanie, for sharing your experience! I'm delighted to know that Ashton provided you with such a positive and enjoyable experience. Her ability to blend professionalism with humor truly makes a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Anthony Willix

April 17, 2025

5  out of  5
rating by Anthony Willix
"The friendly staff cut my auto insurance in half. I can't say thank you enough."
We responded:
"Anthony, I'm so glad to hear that our team was able to help you save on your insurance! Your appreciation means a lot to us."
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Reshonia Amey

April 15, 2025

5  out of  5
rating by Reshonia Amey
"Once again agent gave me the best of the best customer service....agent was so friendly and very detailed with all my questions....there team is always so kind...wow way to go Hiram State Farm! We've been with them over 15 years, customer service counts!"
We responded:
"Reshonia, I'm thrilled you had a 5-star experience with our team! We're pleased to have provided you with top-notch service and assistance with your insurance needs. Thank you for choosing our office for your insurance coverage! Dave Grant - State Farm Insurance Agent, Hiram, GA"
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Katrina Wall

April 15, 2025

5  out of  5
rating by Katrina Wall
"I greatly appreciated Chris Newcomb’s service in explaining the policies and options to me for insurance! It is such a confusing field if you aren’t a part of it, and I appreciate him taking the time to thoroughly detail every aspect of the policy. Plus, I had already committed to a higher priced policy, and he found a way to save us money. Truly exceptional service and professionalism. Thank you, Chris!"
We responded:
"Thank you, Katrina, for sharing your experience! I'm glad Chris was able to assist you by explaining the policies and options clearly. It's wonderful to know he helped you save money while providing exceptional service. If you have any more questions or need further assistance, please feel free to reach out to our office."
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marie rowan

April 14, 2025

5  out of  5
rating by marie rowan
"We have been with State Farm since 2017 and I have always been able to work with Ms. Katherine. She is always willing to help me with all my needs. In my business we need answers like yesterday and she is always there to help. Thanks Katherine Mcdowell."
We responded:
"Thank you, Marie, for sharing your experience with us! I'm happy to hear that Katherine has been consistently helpful and responsive to your needs since 2017. Your satisfaction is important to us, and we're here to assist you whenever you need. If you have any questions or need further assistance, please don't hesitate to reach out."
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Brittany White

April 11, 2025

5  out of  5
rating by Brittany White
"I’ve always had the lowest rates when using StateFarm. Dave Grant’s office, specifically, has always been so quick to respond if I need anything, and they always answer questions faster than contacting the member line directly. Chase, Brittany and Lauren are 3 of the people I have been in contact with the most and they are always on top of things!"
We responded:
"Thank you, Brittany, for sharing your experience! I’m happy to know that our office has been able to provide you with competitive rates and prompt responses. It’s great to hear that Chase, Brittany, and Lauren have been so helpful and attentive. If you ever need anything else, feel free to reach out to us anytime!"
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Taz

April 8, 2025

5  out of  5
rating by Taz
"I just switched to State farm insurance for my house and car. I have an amazing agent, Ashton. She has been awesome through out the whole experience. She answered all of my questions, and helped me understand everything. I appreciate her and switching to State farm. Thanks."
We responded:
"Thank you, Taz, for sharing your experience! I'm happy to hear that Ashton was able to assist you with your transition to State Farm for your house and car insurance. Her dedication to answering your questions and ensuring you understood everything is truly valued!"